Troubleshooting Browser Extensions: When Transpose Doesn’t Show Up

Fix issues when Transpose doesn’t appear on YouTube, Spotify, or other supported sites.

Sometimes you install Transpose, open a song, and… nothing happens.
Don’t worry — in most cases, the fix is quick. Here’s how to get Transpose working again.

1. Refresh the Page

• After installing or updating the extension, a refresh is required.
• On YouTube, hit F5 or the reload button.
• This loads the content script that connects Transpose to the media player.

2. Check Permissions

Transpose needs access to the site you’re on:

• Right-click the extension icon → Manage Extensions.
• Scroll to Site Access.
• Make sure it’s set to On all sites or at least the sites you need (e.g. youtube.com).

🎯 If you see no media detected, missing permissions is often the cause.

3. Conflicts with Other Extensions

Other media extensions can block or override Transpose.
Try disabling:

• Ad blockers that interfere with the player.
• Other “media controller” extensions.
• Test by opening an Incognito Window (with only Transpose enabled).

4. Look for the Media Element

Transpose connects to the native HTML5 player. If a site hides or replaces it, detection may fail.

• On YouTube, use the official player — embeds and iframes may behave differently.
• On Spotify Web, make sure playback has started before opening Transpose.

5. Restart Chrome

Sometimes background scripts fail to register properly.

• Close all Chrome windows completely.
• Restart Chrome and try again.

6. Reinstall the Extension

If all else fails:

1. Remove Transpose: Right-click → Remove from Chrome.
2. Reinstall from the Chrome Web Store.
3. Refresh the page.

Still Stuck?

• Check our Windows Audio Troubleshooting Guide.
• Contact support with details: site, browser version, and steps you tried.

With these steps, 90%+ of detection issues are solved quickly.